WebSupport1.0

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Web-based helpdesk to track customer support requests.

Sunday, November 11, 2001
  • Web Authoring
  • Scripts

WebSupport is a CGI application that generates a unique ticket number to track support requests by customers. It is designed specifically for web hosting companies to assist the support team. Customers can keep track of their ticket and will be emailed once thier request has been completed. The admin can change the status of the ticket (new, assigned or completed), post solutions to the problem as well as email the user from a web interface.

  • Downloads
    1547
  • License
    GPL
  • Platforms
    Unix/NT
  • Requirements
    Perl, Mysql
  • Tags
    support
    helpdesk

Downloads / Release History


November
11
2001
WebSupport 1.0

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